Professionalism and patience
We would like to thank you for all your hard work in bringing our property to auction, and for achieving such a great price for us; we are sure that we would never have got this had we sold our shop through an estate agent.
Your professionalism and patience in answering all our enquiries was very much appreciated, and you should be commended for making the whole process stress free, which is something we have never experienced before when selling a property!
We would be grateful if you could pass on our thanks to the whole of the Auction House team, and it goes without saying that we would recommend your company to any of our friends and family who are thinking of selling or buying a property by auction.
J & S, Diss March 2022
The voice of reason
It is a truth universally acknowledged that, when you are buying a property, the price is too high, but when you are selling, the price is too low. However, on this occasion, Auction House was the voice of reason, and we achieved a compromise. The agents worked very hard showing the property, and the sellers are pleased with the result. The buyers are 'delighted' and it is good that the cottage will soon be in new hands. Thank you Jenny and your team
Mr & Mrs S, Thurton, May 2021
Friendly and efficient
It was an absolute pleasure dealing with the Auction House team. Everyone is very friendly and efficient and the process of purchasing a property was a breeze! I will certainly be happy to buy through Auction House again in the future.
DB from Hong Kong
Help and support
Dear Jenny, It was really a pleasure doing business with you. We appreciate very much all the help and support you offered us to get the property sold.
M & M, Norwich June 2022
Going the extra mile
I just wanted to thank you again for going the extra mile for me in achieving a sale of my Mother’s cottage today at auction .
From start to finish your customer service and care was first rate. Despite you having less than 24 hours notice to get details of the property into the brochure you still ( kindly) waited for the rain to stop before taking the photographs, in order to do the property justice . Your regular update calls (sometimes in the evenings) were much appreciated and your advice was consistently spot on. Unusually, you did not pass us around either and always answered your phone personally when I called you.
Please pass on our grateful thanks to all involved, as I appreciate that it will probably have been a team effort behind the scenes – albeit a well orchestrated and seamless one . Mum is very happy with the outcome and glad she took your prudent advice .
Annette Collen, vendor, Oct 2020
Wow! Impressive!
If you want to sell at auction then look no further! The service and guidance that I received from Auction House East Anglia was second to none! In fact it was so good that I think they should set up a consultancy business advising other companies on HOW to provide FIRST CLASS service.
Special mention must go to Gary Davison, who responded extremely quickly (next day) to my intitial enquiry and who then provided valuations, clear guidance, strategy and support throughout the whole process of selling two properties in different tax years. Gary exceeded expectations, often monitoring progress of sales (even post auction) quietly in the background and keeping me fully informed, right through until the money was in my bank account.
Alan Samuels, June 2022
Fantastic and Friendly Service
After the disappointment and headache of my mother in laws house sale collapsing at the last hurdle, it was suggest that auction maybe the route and the recommendation to go with yourselves has paid us very kindly !
I cannot fault the customer service, attention to detail and advice from Gary Davison and the team. For someone who has never sold through auction it seemed a bit daunting but we had nothing to fear. The guidance and walking us through the process was second to none. Gary went above and beyond to facilitate our auction lot as we live nearly 3 hours away. I can not fault the service we have received at all. Thank you for everyone’s efforts !!!
Nadine Kennedy July 2022
Recommendation after sale - July 2020
We are very pleased with the result and would not hesitate in recommending your firm to anyone wishing to sell.
Mrs B - vendor
First Time Buyer
First time buyer at your auction yesterday and Mark (Willett) helped the whole way, it was nerve wracking but an incredible experience. Thank you for making it easy
Buyer, July 2021
For Power of Attorney
I must thank you for the sound advice and guidance given in the marketing of the property. The response on viewing days was tremendous as was the turnout for the King's Lynn Auction which resulted in vigorous bidding and from the guide price of £60,000 to £80,000, £112,250 was achieved.
Well done to the Auction House team and if asked I would not hesitate to recommend your services
Mr Rye